“At the heart of this new operating model is data”

In recent years, three agents have accelerated the pace of change: mass-market broadband, cloud computing and the smartphone. These three have completely transformed how customers define their experience – and their expectations. While each continues to advance on their own terms with ever-greater speed, reach and capabilities, their combination creates a completely new operating model for telecom. This new operating model creates new demands on how telecom relies on – and what it looks for – in its most critical IT platforms. And at the heart of this new operating model is data. More specifically, the ability to deliver the right data, at the right time, and in the right place.

This new context is highlighting the technical (and commercial) limitations of database platforms selected during an earlier, simpler generation in telecom. For everything that telecom now aspires to be – dynamic, distributed and disaggregated – a new generation of database technology is now needed.

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Report author: Francis Haysom, Robert Curran
Publication date: 10/02/2021
Number of pages: 10