View John’s profile Subscription Professional Services in the AI Era “Professional services have evolved many times before, but none of those transitions has been as abrupt as this… Published: 06/11/2026 Subscription Conversational AI in Telecom “Generative AI changed the pace and the mindset, and agentic AI is now shifting the objective from containing… Published: 06/11/2026 Subscription MODaaS: Model-as-a-Service “A CSP-controlled layer that can be put in place now is the more defensible path.” – John Abraham… Published: 26/10/2026 Subscription Sibos 2026: Takeaways “Sibos 2026 showed an industry moving from asking whether AI works to working out how to run it… Published: 21/10/2026 Subscription Evolution of Account Analysis “Modernizing Account Analysis is not a discretionary upgrade.” Account Analysis has long been the quiet engine of corporate… Published: 16/10/2026 Free to readFree ServiceNow in Telecom “ServiceNow has emerged as one of the most well-regarded brands among telecom software suppliers today, arguably overtaking a… Published: 05/10/2026 Subscription Composability in Corporate Banking Systems “Transformation is no longer a discretionary investment but a competitive necessity.” This Appledore Research note examines composable architecture… Published: 25/09/2026 Subscription Pricing Systems for Enterprise Banking “Pricing remains one of the most underleveraged levers in enterprise banking.” This Appledore Research note examines pricing systems… Published: 24/09/2026 Subscription Deal Management Systems for Enterprise Banking “Deal management systems are decisively shifting from the periphery to the centre of the corporate banking agenda.” This… Published: 24/09/2026 Subscription Intent-Driven BSS “What is holding back adoption is not technology but a lack of clarity.” – John Abraham This Appledore… Published: 09/09/2026 Subscription Digital Enablement Systems, 2025 “CSPs, wary of falling behind, continue to ride the AI wave.” – John Abraham, Principal Analyst, Digital Enablement… Published: 31/08/2026 Subscription Telco CCaaS “CCaaS adoption in telco is more than a technology refresh decision; it can be viewed as a revenue… Published: 22/07/2026 1 2 3 … 7 Next