“Verizon has emerged as one of the two most advanced US telecom operators in the operational deployment of artificial intelligence”

Verizon has moved AI out of the lab and into production at scale — and Appledore Research’s ATLAS AI Impact Benchmark puts hard numbers on it.

This in-depth, independent and unique analysis assesses the evidence for how Verizon is using AI to transform network operations, customer experience, and cost efficiency within one of the world’s leading operators. Through clear benchmarking and expert analysis it highlights where Verizon is leading, where challenges remain, and what it means for the wider industry. A side-by-side comparison with AT&T and T-Mobile’s strategies highlights the different framing that each of these giants has for AI.

Designed for telecom executives, strategists, and technology partners, the report distils complex AI initiatives into the signs that reveal whether and how those initiatives are moving the needle on the two axes that matter most to telcos: growing revenue and driving down costs.

Whether you’re shaping your AI roadmap or benchmarking your organisation against market leaders, this report provides the clarity you need to make confident, informed decisions in a rapidly evolving landscape.