“Procurement should assume that ‘agentic AI’ is not one product decision. It is an operating model decision spanning data architecture, workflow control, and commercial structures tied to measurable outcomes.”

While AI adoption in telecom is growing, especially in customer service and service management, network operations remain complex and less mature in AI deployment.

This report provides a comprehensive examination of the evolving supplier landscape for Agentic AI within telecom network engineering, planning, and OSS environments. It complements Appledore Research’s February 2026 Market Outlook on Agentic AI and Autonomous Networking, offering detailed supplier analyses based on recent primary briefings.

Key architectural building blocks such as curated domain data, AI-native databases, digital twins, natural language interfaces, and multi-agent workflow environments are emerging across vendors. The market shows a structural divide between hyperscalers providing AI infrastructure and telecom domain specialists delivering operational expertise and governance.

The report reviews major suppliers including AWS, Google Cloud, Ciena, Amdocs, Nokia, Oracle, Huawei, Ericsson, NETSCOUT, and Netcracker, detailing their platform components, strategies, and use cases. It concludes with recommendations for CSP buyers advocating bounded autonomy, data foundation prioritization, integration contracts, and outcome-based pricing.