The merger between Hutchison 3 Indonesia and Indosat Ooredoo, to form Indosat Ooredoo Hutchison (IOH), was completed in January 2022. Successful network operator mergers are challenging and often can result in customer value destruction and…
Authors: Shanthi Ravindran, William Haysom Pages: 8 Date: 02/07/2025
ServiceNow is enabling a leading telco to recreate itself as an Enterprise Leader. The telco faced significant challenges with legacy systems, operational inefficiencies, and declining customer satisfaction. The telco has…
Authors: Francis Haysom, William Haysom Pages: 6 Date: 29/10/2024
The results are striking. Blue Planet has enabled Telstra International to successfully evolve their legacy inventory environment in a program that solved the problems of previous transformation attempts. The results…
Authors: Francis Haysom Pages: 12 Date: 25/02/2021
Blue Planet has enabled an Australian CSP to successfully replace and close its legacy mainframe-based transport and fiber inventories. Using Blue Planet Inventory, the CSP is now able to support…
Authors: Francis Haysom Pages: 12 Date: 25/03/2020
Blue Planet Inventory transforms operations at major CSP The case study looks at how Blue Planet Inventory has transformed operations at a major CSP and enabled massive operational efficiency improvement and the…
Authors: Francis Haysom Pages: 14 Date: 04/09/2019