CSPs have the opportunity to capture a sizable slice of a $130bn+ incremental revenue opportunity (as estimated by Appledore Research) in the growing markets of dynamic enterprise services, IoT, 4IR and private networking. Success will demand a new management layer that supports automation, agility, and therefore cost effective innovation, often by 3rd parties, and also often by exposing APIs and NaaS. Referred to in various ways – as “end-to-end”, or “cross-domain” service orchestration, it requires distinct new capabilities in addition to those already in play within lower-level technology domains. The market for this form of orchestration is both growing and evolving rapidly. Vendors have invested and innovated significantly over the last two years to address the new requirements, and CSPs have increasingly realized that automation is a business requirement, not a technical feature. We estimate this market will grow from $509m in 2021 to $1.9bn in 2024. The essential technical concepts required for successful implementations are agreed on, well understood and largely incorporated by vendors in this market. Yet CSP needs vary widely, according to size and their own commercial priorities, strategies, and previous technical choices. CSP success will also depend on organizational shifts in mindset and practices. Cross-domain (and […]