Telecom operators today find themselves at a pivotal point, caught between two opposing forces that will define their future.

On one side lies the extraordinary promise of Gen-AI; on the other side sits the accumulated weight of decades: legacy systems built for a different era, organizational structures designed for traditional service delivery. The question isn’t whether transformation is necessary; it’s whether operators can move fast enough to bridge the gap between their current reality and their potential future before that opportunity passes to more nimble competitors.

Event-driven architecture, already proven in high-volume sectors like entertainment and finance, presents telcos with a compelling path forward; one which is capable of overcoming the legacy data silo problem that has plagued telecom for decades, and which still threatens to derail modernization and now AI programs.

Although EDA’s application in telco business applications is still relatively new, the same principles have been proven successfully by the very companies who have set the new standard for digital experiences – as well as in pre-internet era companies. In this paper we set out why event-driven architecture may be the breakthrough that operators are looking for as they look to make fast progress, with minimal disruption.  

This Appledore whitepaper is sponsored by Wavelo.