As enterprise applications have been re-architected and move to run on large-scale, distributed infrastructure, the discipline of Site Reliability Engineering (SRE) has emerged to ensure the availability and resilience of distributed, cloud-native software applications.

What are the implications of this for telecom, still only at the early stages of the shift to cloud-native?

What is the role of SRE in delivering telecom’s traditional “five-nines” availability goal in the era of cloud-based network functions?

In this Research Note we offer insights based on time with the SRE community at SREDay London, and our knowledge of telecom’s unique challenges.