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Through a combination of organic growth and judicious acquisitions, CSG has quietly yet steadily built up a substantial telecom software market presence and solution portfolio that spans the telco front- and back-office. It is also among the pioneers in adopting GenAI in a range of commercial and customer-facing scenarios.
In an in-depth 12-page profile, we look at the company’s progress, market impact, key partnerships and overall strategy as it aims to become a leader in a new generation of BSS and Digital Enablement systems.