“Configure, Price, Quote” – sounds easy, right? Yet in telecom, it’s not quite so straightforward. This critical subsegment in the Digital Enablement market is turning out to be a tussle between generic CPQ and telco-specific CPQ providers. So just how different is telecom?

In this independent research note we explain the significance of CPQ in the wider telecom quote-to-cash process, and the factors that make telco CPQ a unique set of requirements to fulfil.