Telco billing systems stand at a pivotal point. Behind lies a legacy characterized by intricate customizations, costly maintenance, and complex interfacing between
disparate systems. Ahead, a transformative future built on unified, intelligent architectures that promise unprecedented flexibility. This transition represents more than technological advancement — it’s a complete reconceptualization of telecom billing operations, with AI at its center.

In Telco Billing 3.0, John Abraham characterizes the evolution of billing systems, with clear explanation of why telcos need to make a generational shift in their thinking on billing, and specific guidance on how to make the change needed for a new era.