Indosat Ooredoo Hutchison

The merger between Hutchison 3 Indonesia and Indosat Ooredoo, to form Indosat Ooredoo Hutchison (IOH), was completed in January 2022. Successful network operator mergers are challenging and often can result in customer value destruction and increased operational costs. In this solution profile, Appledore examines the methodology and blueprint that allowed the successful operational merger of IOH to be achieved in 9-12 months versus the industry standard of 24+ months.