This profile looks at ServiceNow’s network inventory solution TNI. Although ServiceNow was a new player in the telco inventory market, it has gained a competitive advantage through its partnerships with major carriers like AT&T. The report details the progress of the TNI solution since its first Tokyo release.

TNI provides a telco inventory solution that is user-friendly and tailored to the needs of telcos within a wider “as a service” solution. ServiceNow TNI is rapidly achieving function parity with traditional inventory players, all embedded in one of the leading enterprise process management applications.