Rakuten Symphony has rapidly established itself as a fully-fledged supplier to the global telecom industry, backing up its disruptive vision of cloud-native networks with the software required to plan, build and operate them at scale, automatically: Symworld. In September 2022, it unveiled its offering for end-to-end Service Assurance, together with data points from several years of live operation at Rakuten Mobile.

In this profile, we assess what Symphony Service Assurance is, and how it makes possible some radical ideas about how to assure services – not only for cloud-native networks.

This profile is essential reading for:

  • CSPs with an interest in evolving their assurance to respond to new operational and customer challenges.
  • Suppliers in the service assurance market including fault management, performance management, configuration management.
  • Systems Integrators in network automation software (NAS)

Independently researched by Appledore analysts, this download is free, courtesy of Rakuten Symphony. Details used for download from the Appledore website will not be shared. 

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Report author: Francis Haysom, Robert Curran
Publication date: 05/10/2022
Number of pages: 13