“Disruption as-a-Service”: Rakuten Symphony

The establishment of Rakuten Symphony as a distinct business unit, parallel to (not beneath) Rakuten Mobile, represented the arrival of a new and large player in the next-gen telecom market landscape. Its goals – industry disruption – are based on underlying principles that warrant a deeper analysis.

In this whitepaper, we look at the raison d’etre for Symphony’s formation and at the principles – cultural, technical, architectural – that have led to ground-breaking results already at Rakuten Mobile.