Telecom stands at the edge of a profound transformation. The dream of autonomous networks—systems that understand, decide, and act without human intervention—is coming ever closer. But telcos must still figure out how to combine the tried-and-tested with the revolutionary potential of AI-driven network operations.

In Itential FlowAI – Agentic Orchestration, we explore how Itential is creating a characteristically pragmatic solution to today’s realities and opportunities. The report explores Itential’s bold new architecture that blends deterministic workflows for well-understood, high-volume tasks with agentic AI for the complex, ambiguous challenges that have long resisted automation. FlowAI’s AI‑first, MCP‑native design allows agents to reason, orchestrate across domains, adapt to context, and generate workflows on the fly—while still leveraging a rich library of reusable automation components.

This is not just another small step. It’s a giant leap toward scalable, real-world autonomy.

Drawing on insights from major operators like Lumen, the report shows how FlowAI is already reshaping operations: converting tribal knowledge into reusable logic, accelerating workflow creation, and closing the gap between aspiration and achievable automation.

For telcos seeking a path across the “Level‑4 autonomy chasm,” FlowAI offers a practical, flexible, and future-proof strategy.

This report is available as a free download courtesy of Itential. Click the link below to access the report.