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The necessity for Communications Service Providers (CSPs) to quickly detect and recover from network issues is becoming ever more critical. Delay in detecting and solving service-impacting issues risks jeopardising telecom’s three vital Rs: revenue, reputation and retention. Amidst rising network and operational complexity, greater speed and intelligence is required.

Part of IBM’s wider suite of Cloud Pak offerings, IBM Cloud Pak® for AIOps is a state-of-the-art AIOps platform to assess, diagnose, and resolve incidents across mission-critical workloads, based on advanced, adaptable and explainable AI and using Network and IT Operations data.

In this profile, we assess the capabilities of IBM Cloud Pak for AIOps in the context of AIOps in general, and against the distinct challenges and requirements that CSPs face in adopting it in telecom networks. Includes a SWOT analysis, and recommendations for CSPs.

This report is available for purchase below, or free to current subscribers to our AIOps, Analytics and Assurance research module (click here to log in). 

For any enquiries, use the Ask the Analyst button below or contact us.

 

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Report author: Roman Ferrando
Publication date: 02/11/2023
Number of pages: 12