Ericsson makes extensive use of AI across its offerings from products to managed services. In this profile, we look at Ericsson’s current footprint of AI-enabled engagements, and future strategy. We call out strengths and potential risks for Ericsson and its customers in the still-early shift to more intelligent, automated operations.

For more on our coverage of Ericsson (including free-to-view content), see here.

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