The market for Digital Enablement systems – think BSS that “gets it” – is set to see a boost in the coming years, as the expectations of cloud and AI (GenAI in particular) pick up where 5G left off. In this new report, we forecast how the two major segments (Monetization, and Customer Engagement) and seven sub-segments (Billing, Charging, Policy Management, Mediation, plus Sales, Marketing Engagement and Customer Service) are set to grow in the 2025-2029 period.

The report includes forecasts for each segment split into product spend and professional services spent, with commentary on drivers and inhibitors to spend in each area.