Saudi Telecom Company (stc) has taken a bold step toward becoming a global digital services leader through its partnership with Nokia. As part of its DARE strategy and Saudi Arabia’s Vision 2030, stc has implemented Nokia’s Digital Operations Center delivering end-to-end service orchestration and closed-loop automation across mobile and fixed networks.

This transformation enables stc to meet rising enterprise demands with unprecedented speed and precision. Service delivery times have dropped from six days to just seven minutes, while 99% of requests are fulfilled error-free. By automating complex B2B services like SD-WAN and enabling 5G slicing, stc is unlocking new revenue streams and reinforcing its reputation as an industry pioneer.

This case study explores the drivers, approach and benefits of the deployment, and Nokia’s role as well as providing context on other notable automation/autonomy projects from leading operators.

This case study is sponsored by Nokia and is available via this link.