Amdocs microservices based digital modernization

Product Description

This report profiles Amdocs’ micro services based DigitalONE and CatalogONE products and the underlying Microservices360 platform on which they are based.

AmdocsONE is a new umbrella modular suite that includes all Amdocs products, solutions and services. This report focuses on the Customer Experience Systems (CES) components of AmdocsONE that have been modernized to address CSP consumer and enterprise business. DigitalONE & CatalogONE now provide a cloud-native, microservice based solution supporting online and offline channel experience, care, commerce, ordering & catalog. These product components are positioned to address the need of CSPs to innovate new products and services rapidly; enabling a broad set of products and services that will build customer loyalty, grow revenue and improve automation.

These solutions use Amdocs’ new platform Microservices360 that underpins all new applications within Amdocs. Microservices360 is the core engine used together with DevOps and Site Reliability Engineering (SRE) to power the cloud native modularity of AmdocsONE.

AmdocsONE provides a new modular, open and integrated business solution, backed by cloud native and microservices technology, in contrast to its previous positioning of a set of monolithic applications.