We pride ourselves on helping our clients understand the business impacts, technology innovation, competitive landscape, and market dynamics of the telecommunication software market. Our experts bring a wealth of knowledge and first-hand experience to help clients not only understand the future market but also help them to participate in high growth segments of the market.
Patrick Kelly, Founder, Partner, and Principal Analyst
Patrick has 25 years of experience in the data networking and software industry. He has consulted and advised telecommunication companies in Europe, Asia, and North America. He is founder and Principal Analyst at Appledore. Prior to starting Appledore, Patrick co-founded OSS Observer in 2003 which was acquired by Analysys Mason. He most recently was Research Director for Analysys Mason responsible for managing all software programs.
His area of focus includes NFV Orchestration and Management, Analytics, Customer Experience Management, Cloud Computing, and M2M. Patrick is a frequent speaker at telecommunication conferences, client customer events, and is quoted frequently in industry trade publications.
Patrick holds a Master of Business Administration from Plymouth University and a Bachelor of Science from University of Vermont.
Grant Lenahan, Partner and Principal Analyst
Grant has 25+ years of experience in the telecommunication infrastructure and software industry. He provides a unique combination of management and technical acumen, combined with 30 years of successful innovation in both technology and business models. He most recently served in the office of CTO for Ericsson and is actively involved in the standard bodies and TM Forum ZOOM and Open Digital initiatives.
His areas of focus include NFV Orchestration and Management, SDN Policy Control, Service Creation and Fulfillment, Real Time Charging, Digital Ecosystems and M2M.
Grant holds a Bachelor of Science from Drew University and an MBA (SM-Management, SM-Engineering) from Massachusetts Institute of Technology.
Francis Haysom, Principal Analyst
Francis has 25+ years of experience in the telecommunication infrastructure and software industry. He has led the design and transformation of OSS products at some of the industries leading suppliers. He most recently was responsible for driving new innovation at Telcordia, and later Ericsson.
Francis is an acknowledged expert in inventory, fulfillment and the related transition to model based orchestration.
Dr. Haysom received his PhD from the University of Bath and a BSc in Engineering Science from the University of Exeter.
Adam Gibbs, Director of Sales
Adam Gibbs is Director of Sales. Adam brings a wealth of experience to his role.
Adam has helped clients in this previous roles at Ovum, Analysys Mason, Supply Weaver and AMR Research. His background covers the IT, Media and Telecommunications sectors. In his most recent role, he was Sales Director for Middle East and Africa at Ovum. In this role, Adam was responsible of all commercial aspects and client relationships in the region and led a team of senior account managers looking after the complex research contracts with clients such as Etisalat, STC, Safaricom, Ooredoo, and Zain.
Susana Schwartz, Associate Consultant